Privacy Policy

At Mrakdon, we value your trust. This policy outlines clearly what data we collect, how our AI processes your content, and the steps we take to keep your information secure.

01. Introduction

Mrakdon ("we", "our", or "us") operates a Markdown generation and template platform. This Privacy Policy applies to your use of our website, payment systems, and AI tools. By using the Service, you agree to the collection and use of information in accordance with this policy.

02. Information We Collect

Usage Data

We automatically collect information on how the Service is accessed, including your IP address, browser type, device details, and pages visited.

Account Data

If you register, we collect your email address and authentication details. We do not store passwords directly (we use secure auth providers).

03. Payment & Billing

When you purchase credits, we prioritize your security by not storing sensitive financial data on our servers.

Payment Processing

All transactions are processed by Midtrans. We do not store or access your credit card number, CVV, or bank login credentials.

Transaction Records

For tax and legal compliance, we store non-sensitive billing data: Order ID, amount paid, currency, tax amount (PPN), and payment method used.

04. AI & Input Processing

To provide our markdown generation services, the text prompts and parameters you input ("Input Data") are sent to third-party AI providers (e.g., OpenAI, Anthropic).

Transmission: Data is encrypted in transit (TLS/SSL).
No Training (Default): We configure our API usage such that your Input Data is not used to train the underlying public models, subject to the AI provider's specific terms.
Retention: We may temporarily cache generated results to improve performance, but we do not claim ownership of your specific input prompts.

05. How We Use Your Data

To provide and maintain the Service.
To process payments and generate tax invoices.
To notify you about changes to our Service.
To provide customer support.
To monitor the usage of the Service to detect and prevent technical issues or abuse.

07. Data Security

The security of your data is important to us. We use industry-standard encryption for data in transit and at rest.

08. Cookies & Tracking

We use cookies to track the activity on our Service and hold certain information (like your dark mode preference or login session). You can instruct your browser to refuse all cookies, but some portions of our Service may become unavailable.

09. Contact Us

If you have any questions about this Privacy Policy, please contact us:

support@mrakdon.com